Terms of service

Terms of Service

Last Updated: July 6, 2026

Welcome to HYORAI. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

HYORAI is an online clothing brand offering premium apparel and accessories. Throughout these Terms, "we," "our," and "us" refer to HYORAI.

We reserve the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products

We strive to display our products as accurately as possible. However, actual colors may vary depending on your device or monitor settings.

We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

4. Pricing

All prices are listed in the currency shown at checkout. Prices may change without notice.

We reserve the right to cancel orders resulting from pricing errors or technical issues.

5. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Suspected fraud

  • Incorrect pricing

  • Product availability

  • Billing or shipping issues

6. Shipping

Delivery times are estimates and are not guaranteed.

HYORAI is not responsible for delays caused by customs, shipping carriers, weather conditions, or other events outside our control.

Orders cannot be cancelled once they have been shipped.

7. Returns & Refunds

Please refer to our Refund Policy for complete details regarding returns, damaged items, and refund eligibility.

8. Intellectual Property

All content on this website, including logos, designs, graphics, product images, text, and branding, is the property of HYORAI and may not be copied, reproduced, or used without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's operation.

  • Upload malicious software or harmful content.

  • Infringe upon the intellectual property rights of HYORAI or others.

10. Limitation of Liability

To the fullest extent permitted by law, HYORAI shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our website or products.

11. Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction in which HYORAI operates, without regard to conflict of law principles.

12. Contact

For any questions regarding these Terms of Service, please contact us through the contact information provided on our website.